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Top 8 Zendesk Alternatives in 2026

Looking for something different? Here are the best tools like Zendesk.

🎧

Zendesk

Paid★ 4.3

Customer service software

💼 Business
#1
💬

Intercom

Paid★ 4.4

Customer messaging platform

Same category with shared features: customer support, AI

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#2
🆘

Freshdesk

Freemium★ 4.2

Helpdesk and customer support

Same category with shared features: helpdesk, customer support, AI

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#3
✍️

DocuSign

Paid★ 4.5

Electronic signature platform

Same category with shared features: AI

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#4
🛍️

Shopify

Paid★ 4.6

E-commerce platform for online stores

Same category with shared features: AI

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#5
🔍

Glean

Paid★ 4.6

AI-powered work assistant

Same category with shared features: enterprise

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#6
📁

Box

Freemium★ 4.3

Secure cloud content management

Same category with shared features: enterprise, AI

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#7
🔔

Gong

Paid

AI revenue intelligence

Same category with shared features: enterprise

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#8
⚖️

Harvey

Paid

AI for lawyers

Same category with shared features: AI

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